Return Policy
Last updated: 07.01.26
We want you to be happy with your purchase. If you're not fully satisfied, we're here to help.
30-Day Return Window
You have 30 calendar days from the date you received your item to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must have proof of purchase (order number or receipt).
Items That Cannot Be Returned
- Gift cards
- Sale/clearance items marked as "Final Sale"
How to Start a Return
- Email us with your order number and reason for return.
- We will send you return instructions and, if applicable, a return shipping address.
- Ship the item back within [X] days of receiving return approval.
Customers are responsible for return shipping costs unless the item arrived damaged or defective, or we sent the wrong item.
Refunds
Once we receive and inspect your return, we will notify you whether the refund is approved. If approved:
- Refunds are issued to your original payment method within 5–10 business days.
- Original shipping costs are non-refundable (unless the return is due to our error).
Damaged or Defective Items
If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no cost to you.
Exchanges
The fastest way to get a different item is to return the original item, and once the return is accepted, make a separate purchase for the new item.